Tydak has helped companies in a number of industries to solve a wide variety of problems. A few examples of Tydak's successes are given below, along with brief explanations of how Tydak helped these companies to overcome challenges while reducing costs and increasing productivity.

Food & Beverages

Tydak assisted a large food manufacturer in gaining on-demand statistics and tracking numbers against trade promotion. We implemented Business Intelligence reporting using Cognos ReportNet for report design and development, and Framework Manager for data modeling. Through well-defined metrics and dashboard reporting, the sales and marketing executives are now able to track the success of marketing programs by product, by type, by customer, by region and several categories relevant to Trade Promotion Management.

As a result the TPM department is able to redirect $1mm of marketing spend to more cost effective channels.

Mortgage Banking

A large mortgage-banking firm partnered with Tydak to implement a complete IT Service Management (ITSM) program including process, methods and tools. The goal of the ITSM initiative was to create a single source of contact for all IT queries, produce metrics to measure IT's value to the organization on an ongoing basis, reduce the number of calls to the Call Center through improved problem resolution, and maintain costs and resources needed for Service Support and Delivery.

Biotech

A major biotechnology firm contracted with Tydak to centralize Client Services for their organization. Their objective was to reduce costs within IT, deliver better service to their internal customers, and develop an accountability structure to support IT activities. Tydak implemented ITIL standards and developed process improvements throughout service support and delivery. In the second phase of the project, application development was moved onto the same system to provide a single source of access to all IT resources including personnel, software, hardware and budget.

Tydak's efforts resulted in an annual savings of $5mm, in process improvement alone.

Insurance

A large insurance company needed to be able to respond to large disasters with the same efficiency as smaller, local claims. The company partnered with Tydak, and we worked with both business managers and IT to identify, design, develop and implement a strategic solution to their claims process. Using on-demand, real-time reporting, the company can now deploy resources disaster areas quickly, the time needed to process claims has been reduced, and management is able to make decisions based on real-time data accessible by all executive management. Customer service was improved and processing costs were reduced.

Manufacturing & Distribution

Tydak implemented strategic sourcing systems and procedures for a Southern California manufacturing and distribution firm. By automating the management of the company's contingent workforce, Tydak reduced the cost of contract help within the IT division by 15%.

Finance

A financial institution turned to Tydak when they needed someone to guide them in their efforts to create a successful service organization. Tydak developed and implemented policies, procedures, and ITIL processes, resulting in measurable improvements in the company's customer service goals.

Telecom

Tydak developed a strategic technology plan that better aligned a telecommunication company's back-office systems with their end-customer systems, which drastically minimized costs.

Construction

A construction and remodeling company contacted Tydak when they were working with an offshore firm to develop e-Commerce capabilities through a state-of-the-art web site. Tydak provided guidance and acted as a liaison between the company and the offshore firm.

Services

Tydak assisted corporate auditors and the principals of an international consulting firm to prepare for a successful Initial Public Offering.